Lottery 7 - Privacy Policy

Information we collect

Personal information you provide

When you use Lottery 7, we may collect information that you provide directly, including your name, email address, date of birth, phone number, and payment details when you register an account, make a deposit, or contact our support team.

Automatically collected data

We automatically collect certain technical information when you access our platform at lottery7.com.co, including your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on pages, and referring URLs. This data is collected through cookies, web beacons, and similar tracking technologies.

Transaction and gameplay data

We record details of all transactions processed through your account, including deposits, withdrawals, ticket purchases, and lottery participation history. This data is retained to comply with applicable financial and gaming regulations.

Identity verification data

To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, we may collect copies of government-issued identity documents, proof of address, and other verification materials when required by law or our internal compliance procedures.

How we use your information

Service delivery and account management

We use the information we collect to create and manage your account, process transactions, deliver lottery services, verify your identity, and provide customer support. Without this processing, we are unable to offer you access to our platform.

Legal and regulatory compliance

We process your personal data to comply with applicable laws and regulations, including gambling licensing requirements, tax reporting obligations, AML laws, and any lawful requests from regulatory authorities in India and other applicable jurisdictions.

Fraud prevention and security

Your data is used to detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other prohibited activities. This processing is carried out in our legitimate interest and to protect the integrity of our platform and other users.

Communications and marketing

With your consent, we may use your contact details to send you promotional offers, lottery alerts, and updates about Lottery 7. You may withdraw your consent and opt out of marketing communications at any time by following the unsubscribe link in any email or by contacting us directly.

Platform improvement and analytics

We analyse aggregated and anonymised usage data to understand how our platform is used, identify technical issues, improve user experience, and develop new features. This processing is based on our legitimate interest in maintaining and improving our services.

Legal basis for processing

We process your personal data on the following legal bases: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) your explicit consent; and (d) our legitimate interests, provided those interests are not overridden by your rights and freedoms.

Your rights

Access and portability

You have the right to request a copy of the personal data we hold about you and, where technically feasible, to receive it in a structured, commonly used, machine-readable format so that you may transfer it to another controller.

Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.

Erasure

You may request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is otherwise unlawful. This right is subject to our legal obligations to retain certain data, including records required under financial and gaming regulations.

Restriction and objection

You have the right to request that we restrict processing of your personal data in certain circumstances, and to object to processing carried out on the basis of our legitimate interests. Where objection is upheld, we will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

Withdrawal of consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Complaints

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

How to exercise your rights

To exercise any of the rights described above, please submit a written request to us using the contact details in the section below. We will respond to verified requests within 30 days. We may need to verify your identity before processing your request.

Contact us

For privacy-related questions or to exercise your data rights, please contact our team at [email protected]. We aim to respond to all requests within 30 days of receipt.