Contact Lottery 7

Contact Lottery 7, reach our support team for help with login, registration, deposits, withdrawals, bonuses, and any account questions you have.

Reach us

The Lottery 7 support team is ready to assist. We handle a wide range of queries including UPI payment issues (PhonePe, GPay, BHIM), bonus credit discrepancies, result disputes, and KYC document submission.

  • Email: [email protected], include your registered mobile number and a brief description of your issue for faster resolution
  • In-app chat: Log in to your Lottery 7 account and tap the chat icon in the bottom-right corner of the dashboard

Email responses are typically sent within 24 hours; urgent payment or withdrawal queries are prioritised and usually addressed within 4 to 6 hours during live-agent hours.

Office hours

Lottery 7 support operates on two tiers so you are never left without assistance:

  • Automated in-app chat, 24/7: Available around the clock, every day of the year. The bot can instantly handle password resets, ticket status checks, balance enquiries, and common UPI deposit troubleshooting for PhonePe, GPay, and BHIM transactions.
  • Live human agents, Monday to Sunday, 9:00 AM to 9:00 PM IST: For complex issues such as failed withdrawals, disputed draw results, or account suspension reviews, a live agent will take over the chat or respond to your email during these hours.

Outside live-agent hours, submit your query via email or leave a message in the automated chat; an agent will follow up at the start of the next available session.

Online-only support

Lottery 7 is a 100% digital platform, there is no physical office, retail counter, walk-in centre, or postal address. Unlike traditional state-lottery outlets where players queue in person, all Lottery 7 services, ticket purchase, results, payouts, and support, take place entirely online.

To resolve an issue, please use one of these digital channels instead:

  1. Open the in-app chat for instant automated help at any hour
  2. Email [email protected] with your account details
  3. Check the FAQ section in your dashboard for step-by-step self-service guides

Going fully digital means faster turnaround times and a written record of every interaction for your peace of mind.